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To amend Internet Explorer for eProject please optimize the following: Pop-Up Blockers, Trusted Sites and Install Components. To configure Internet Explorer for eProject you will need to allow ALL pop-ups for eProject. You can do this is one of two ways:

 

  1.  Configure your pop-up blocker to allow pop-ups for the eProject website
  2. Disable pop-up blockers entirely

The following instructions will configure your browser to allow pop-ups for the eProject website. After configuring the pop-up blocker in Internet Explorer, if you still receive a warning message from the eProject application, verify your system has no other pop-up blockers installed. For example, if a Google Search bar is installed, it contains its own pop-up blockers that will need to be disabled as well. In some cases, anti-virus software can cause similar behaviour.

If you verify all pop-up blockers are disabled and you continue to have issues, check your system’s anti- virus logs to see if that software may be blocking the site from displaying. If the anti-virus software is blocking the installation, add the necessary exceptions.

1. Navigate to ‘Tools’, ‘Internet Options

2. Click the ‘Privacy Tab’ and ‘Settings

3. In the address bar enter “planroom.trtrades.net” click ‘Add’ then ‘Close

4. On the next screen click ‘Apply’ then ‘OK’ then ‘Close

To optimize eProject on your computer, please add it as a trusted site.

1. Navigate to ‘Tools’ and ‘Internet Options’.

 


2. In the Internet Options dialog box, click the ‘Security tab’, ‘Trusted Sites’, then ‘Sites’.

 


3. In the address bar enter “https://planroom.trtrades.net”, click ‘Add’, ‘Close’ then ‘OK’.

In Internet Explorer, eProject requires the installation of ActiveX components. Before installing the components, ensure you have added eProject as a trusted site (as outlined in Step 1 – above). You will also need to Disable User Account Control settings before installing the components.

1. From your computer’s Control Panel (Start Menu > Control Panel), select User Accounts.

 

2. Click “Change User Account Control Settings” or “Turn User Account Control on or off” (Vista).

 

3. Click and drag the slide control to “Never Notify”. Click “Ok” and restart your computer. The computer must be restarted for the User Account Control changes to take effect.

Note: If you do not have administrative rights, allowing you to change your User Account Control settings, please contact your system administrator now. These settings should be restored after installing the eProject components.

 

4. Once your computer has restarted please return to Internet Explorer. Proceed to the eProject login screen https://planroom.trtrades.net/pdox/ and download the script located in the lower left of the login screen.

After installing these components your online viewer should be prepared.

Note: When first launching the online viewer, some systems may further prompt you with a security question asking you to allow “Chilkat Software” or “BravaClientXView” to run.

 
 

5. Return to your User Account Control Settings (Start Menu > Control Panel > User Accounts). Select User Account Control Settings and return the bar to its previous placement (likely “Default”). Click “Ok”.

Testimonials

You are now ready to operate eProject through your browser!

If you have any questions, please contact our eProject team.

TR Trades Reproduction Ltd.

1744 West 4th Avenue, Vancouver BC
604.736.4571
digital@trtrades.com

Mon to Thurs 8am - 7pm
Friday 8am - 5:30pm
Saturday 9am - 4pm
After hours printing available!

“McKenzie is always eager to respond and help. Great customer service as always!”
Smart Design Group

McKenzie

Account Manager

McKenzie joined the TR team with a solid foundation of experience in the print industry. His career began in production, where he developed his skills in maintenance, operations and finishing. Quickly recognized for his talent, initiative and charisma, McKenzie was promoted to Production Lead. At the helm of the production team, he proved a natural leader and infected the team with his positivity and work ethic.

After building his knowledge leading the production team, McKenzie progressed into the Sales department, honing his sales skills under the leadership of Carla Duncan and TR’s customer focused approach. His natural penchant for customer service and dedication to quality assurance proved an ideal fit for the TR sales team where McKenzie now functions as Account Manager.

Never one to rest on his laurels, McKenzie enhanced his knowledge with sales courses at BCIT and can regularly be seen applying his skills throughout the shop. Don’t be surprised to find him supporting the finishing department, assisting clients at the front desk, or onsite ensuring installations surpass customer expectations.

Also goes by: Mac

Interesting fact about McKenzie: he can be found on Wikipedia

Best described in three words as: loyal, funny, and stubborn

Cannot live without: his back massager

Quote to live by: “When you look at someone through rose-coloured glasses, all the red flags just look like flags” – Wanda the Owl

“Bruce has always provided excellent customer service.”
InterCAD Services Ltd.

Bruce

CAD & eProject Manager

When you meet Bruce you automatically know he is a seasoned professional in the reprographics industry. Starting out as a driver for Hughes Owens Printing in 1978, he eventually transitioned to Trimen Blueprinting where he acted as a reprographics technician for 13 years. With the onset of the digital era in 2000, TR Trades hired Bruce as CAD Manager. Since then he has been an invaluable asset to the company and anyone who has questions regarding CAD plotting. When Bruce is not overseeing others in the CAD department, he spends countless hours troubleshooting client issues, unearthing customer print errors, and providing eProject software support. He is regularly looked to for printing advice by both coworkers and clients.

Bruce is also well versed in troubleshooting onsite issues and participating in client presentations, having assisted Carla and TR sales staff in many client meetings. If you’re looking for a history lesson on the print industry or if you want to optimize your drawings for print, you’ll want to call on Bruce. Many may not know, but Bruce is a musician at heart! He originally studied engineering and math, eventually realizing it was not the career path he wished to pursue. Following this, Bruce went on to complete both a music program and a piano technician program through Douglas College. During his spare time, you’ll find him creating music or acting as a vocalist in several bands. When he is not playing the guitar and recording music, you can find Bruce tinkering around on one of his computers or watching hockey.

Also goes by: Stretch

Best described as: Humble

Favourite place in Vancouver: Minnekhada, Coquitlam

Guilty pleasure: Audio software

Favourite TV show: Hockey

Ideal meal: Mac & cheese (with ketchup)

Cannot live without: Music

Carla Duncan

President

Having worked in the family business since before she can remember, Carla has a natural talent for helping clients reach their printing goals. Always an advocate for education, Carla completed the Marketing Management course at Kwantlen Polytechnic University and then obtained a degree in Business Administration from Simon Fraser University with a double major in Management Technology and Human Resources. And all of this is in addition to sales and marketing courses at BCIT!

Combining her extensive education with a lifetime of experience, Carla is a driving force behind the success of TR Trades. On a daily basis, she can be found anywhere in the shop, always striving to enhance client satisfaction. Her familiarity with our systems, equipment, and services make her uniquely capable of ensuring clients benefit from every possible way that TR Trades can help businesses grow.

Favourite place in Vancouver: None. She would rather be off the grid camping!

During her free time you can find her: riding her atv or dirtbike, camping in the wild, fishing off the West Coast, fishing in a river, or in her garden.

Ideal meal: steak and double stuffed potatoes

What gets her motivated in the morning: coffee and coming to work!

Contact Me

“If you’re looking for an alternative option to your current print supplier, please call my cell at 604.376.7803. I would love to speak with you about how we can help your business.

604.736.4571 x 121