Exciting things are happening at TR Trades and we’re always seeking skilled professionals to join our talented team. If you have industry experience, are a customer-service superstar, and enjoy making people’s visions a reality, get in touch!

The Large Format Print Technician works within the CAD department to produce accurate and timely large format black and white or colour prints within the CAD department. They will also be required to support other departments; including processing small format black and white prints.

Essential Duties & Responsibilities:

  • Processes, organizes and prepares large format files for print
  • Completes orders in compliance with the client’s specific processing procedures and follows special customer notes
  • Monitors and participates in production to ensure quality standards, standard operating procedures, and customer needs are met
  • Enters orders into the data entry system
  • Assists in binding CAD orders
  • Communicates and cooperates with other departments and managers to ensure a smooth flow of work across departmental lines
  • Maintains strong lines of communication with clients
  • Assists front counter staff with taking orders, running orders, and completing orders
  • Answers phones in accordance with the company policies
  • Assists in other departments when necessary
  • Completes department auxiliary duties when the department is slow
  • Attends staff meetings
  • All other tasks as assigned by management

The hours for this position would be Monday-Thursday from 10am-7pm, and Friday from 8:30am-5:30pm. Occasional mandatory staff meetings are scheduled on Friday mornings before the business opens.

Apply for Position

This position is aimed at a seasoned sales superstar who can confidently manage a large print territory. On a daily basis you will be building relationships with clients, attending sales meetings, actively pursuing new clients, and participating in lead generating activities.


  • Minimum two years’ experience working in sales within the digital print industry
  • 2+ years of phone and customer service experience (or equivalent)
  • Excellent closing skills
  • Candidate must be able to confidently quote and land jobs (based on previous industry knowledge)

Apply for Position

Applicants should have minimum 2 years’ experience in a reception or comparable role. A background in sales and the printing industry is also an asset. Candidates should possess professional mannerisms, industry knowledge, and the ability to articulately manage house accounts and walk-in clientele.

Candidates must be able to confidently quote and work in conjunction with an outside and inside team of sales experts. The appropriate candidate will be responsible for managing front counter walk-in traffic and coordinating jobs with the production and sales teams.

On a daily basis the Customer Service Representative will be responsible for:

  • Managing incoming jobs
  • Quoting small jobs
  • Managing pickups
  • Managing cash
  • Running small jobs on digital presses
  • Data entry on behalf of company and salesmen
  • Calling house accounts

Apply for Position

This position is well suited to someone skilled in the Adobe Creative Suite as well as large and small format digital printing. Applicants should have a customer focused and professional decorum with the ability to troubleshoot customer file inquiries.


  • File setup, proofing and printing
  • Ensure jobs run smoothly, on-time, and of the highest quality standards
  • Work with service technicians to properly maintain equipment and to schedule preventative maintenance
  • Work closely with key clients
  • Give technical advice to customers building files for print
  • Troubleshoot client colour and other technical issues, working in conjunction with the sales team
  • On-site client troubleshooting


  • Proficient in Microsoft Word, Excel, Power Point and Outlook
  • Good knowledge of colour space (RGB vs. CMYK)
  • Set up files for print, including bleeds, etc.
  • Ability to work independently and within a team
  • Ability to work late nights and overtime
  • Fluent English skills

Apply for Position

This position is ideal for a dedicated professional who has previous management and print industry experience.

Applicants should possess a minimum of a Certificate in Management, or equivalent, in combination with at least three years of management experience in reprographics or a related digital industry. We are seeking a candidate who is outgoing and possesses excellent management and sales experience.


  • Manage the production workflow by making sure all jobs are quoted, produced and delivered on time; maintaining a high degree of quality, accuracy, and timeliness
  • Manage staff and scheduling based on anticipated production workload
  • Work in conjunction with other managers to strategically direct and improve departments
  • Create departmental goals and effectively lead departments to reach scheduled goals
  • Work with customers and salesmen to schedule and manage jobs
  • Business expenses and potential opportunities to travel to conventions. Long term plan would be a promotion to Sales.

Apply for Position

As a company driver you will be responsible for delivering jobs daily, in and around the Vancouver area. This is a fast paced position with multiple daily deliveries and is best suited to someone who has an outgoing, “can do” attitude combined with attention to detail.




  • Customer service oriented
  • Clean drivers abstract
  • Class 5 driver’s license
  • No criminal record
  • Ability to lift 25lbs + repeatedly
  • Minimum of 2 years professional driving experience

Apply for Position

All positions come with a top tier benefits package and advancement opportunities. Please submit your resume and any relevant material to

TR Trades is an equal opportunity employer. We thank all those who submit their resumes however only qualified applicants will be contacted.

TR Trades Reproduction Ltd.

1744 West 4th Avenue, Vancouver BC

Mon to Thurs 7:30am to 9:00pm
Friday 7:30am to 5:30pm
Saturday 9:00am to 5:00pm
After hours printing available!

“McKenzie is always eager to respond and help. Great customer service as always!”
Smart Design Group


Senior Account Manager

McKenzie joined the TR team with a solid foundation of experience in the print industry. His career began in production, where he developed his skills in maintenance, operations and finishing. Quickly recognized for his talent, initiative and charisma, McKenzie was promoted to Production Lead. At the helm of the production team, he proved a natural leader and infected the team with his positivity and work ethic.

After building his knowledge leading the production team, McKenzie progressed into the Sales department, honing his sales skills under the leadership of Carla Duncan and TR’s customer focused approach. His natural penchant for customer service and dedication to quality assurance proved an ideal fit for the TR sales team where McKenzie now functions as Account Manager.

Never one to rest on his laurels, McKenzie enhanced his knowledge with sales courses at BCIT and can regularly be seen applying his skills throughout the shop. Don’t be surprised to find him supporting the finishing department, assisting clients at the front desk, or onsite ensuring installations surpass customer expectations.

Also goes by: Mac

Interesting fact about McKenzie: he can be found on Wikipedia

Best described in three words as: loyal, funny, and stubborn

Cannot live without: his back massager

Quote to live by: “When you look at someone through rose-coloured glasses, all the red flags just look like flags” – Wanda the Owl

“Bruce has always provided excellent customer service.”
InterCAD Services Ltd.


CAD & eProject Manager

When you meet Bruce you automatically know he is a seasoned professional in the reprographics industry. Starting out as a driver for Hughes Owens Printing in 1978, he eventually transitioned to Trimen Blueprinting where he acted as a reprographics technician for 13 years. With the onset of the digital era in 2000, TR Trades hired Bruce as CAD Manager. Since then he has been an invaluable asset to the company and anyone who has questions regarding CAD plotting. When Bruce is not overseeing others in the CAD department, he spends countless hours troubleshooting client issues, unearthing customer print errors, and providing eProject software support. He is regularly looked to for printing advice by both coworkers and clients.

Bruce is also well versed in troubleshooting onsite issues and participating in client presentations, having assisted Carla and TR sales staff in many client meetings. If you’re looking for a history lesson on the print industry or if you want to optimize your drawings for print, you’ll want to call on Bruce. Many may not know, but Bruce is a musician at heart! He originally studied engineering and math, eventually realizing it was not the career path he wished to pursue. Following this, Bruce went on to complete both a music program and a piano technician program through Douglas College. During his spare time, you’ll find him creating music or acting as a vocalist in several bands. When he is not playing the guitar and recording music, you can find Bruce tinkering around on one of his computers or watching hockey.

Also goes by: Stretch

Best described as: Humble

Favourite place in Vancouver: Minnekhada, Coquitlam

Guilty pleasure: Audio software

Favourite TV show: Hockey

Ideal meal: Mac & cheese (with ketchup)

Cannot live without: Music

Carla Duncan


Having worked in the family business since before she can remember, Carla has a natural talent for helping clients reach their printing goals. Always an advocate for education, Carla completed the Marketing Management course at Kwantlen Polytechnic University and then obtained a degree in Business Administration from Simon Fraser University with a double major in Management Technology and Human Resources. And all of this is in addition to sales and marketing courses at BCIT!

Combining her extensive education with a lifetime of experience, Carla is a driving force behind the success of TR Trades. On a daily basis, she can be found anywhere in the shop, always striving to enhance client satisfaction. Her familiarity with our systems, equipment, and services make her uniquely capable of ensuring clients benefit from every possible way that TR Trades can help businesses grow.

Favourite place in Vancouver: None. She would rather be off the grid camping!

During her free time you can find her: riding her atv or dirtbike, camping in the wild, fishing off the West Coast, fishing in a river, or in her garden.

Ideal meal: steak and double stuffed potatoes

What gets her motivated in the morning: coffee and coming to work!

Contact Me

“If you’re looking for an alternative option to your current print supplier, please call my cell at 604.376.7803. I would love to speak with you about how we can help your business.

604.736.4571 x 121