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Please read the following user guide for the most basic and commonly used features in eProject. For more complex functionality questions please contact our Technical Support Team.

Logging In

The first time you enter eProject you will receive an email invitation from either the project administrator or TR Trades containing a temporary password.

  • 1. Login here: https://planroom.trtrades.net/pdox/. Your username will be your email address. Enter the temporary password you recieved via email.
  • 2. Once logged in, you will need to change your temporary password to a permanent password and complete a security question in case you forget your password in the future.

If you have logged in previously and have just forgotten your password, choose “Forgot your Password” beside the login icon, or call TR Trades Technical Support to reset it.

Downloading

  • 1. Once inside the project, click the (+) signs to the left of the folder icons to navigate to the subfolders.
  • 2. To view the files inside the folder, click on the folder name.
  • 3. Select the checkbox next to the file(s) you wish to download, or select the checkbox at the top which selects all the files in that folder. Once you have selected the files you wish to download, click the download icon.
  • 4. If you select multiple files, please be patient as eProject compresses them in a zip file for you. Once the Zip file is created, you can download it to your computer.

Uploading

If you have permission to upload you will see an “Upload Files” button when you are inside a folder.

  • 1. Press the “Upload Files” button to upload your files.
  • 2. Select the files you wish to upload and “Upload”. If you wish to upload more than 5 files at a time please choose “Install Silverlight Now”, or follow the Installation of Silverlight instructions. (After installing Silverlight, the upload window will allow batch uploads of up to 100 files)

Placing an Order

eProject has an online “shopping cart” order system for ordering hardcopy prints from TR Trades.

  • 1. Select the checkbox for the entire folder, or select individual drawings from inside the folder. If you are selecting individual drawings within the folder you must select the “Update Cart” button.
  • 2. Once you have finished selecting all the files required for print, select the “Cart” button in the top right hand corner of the screen to check out. Follow the instructions through to completion.

Setting up a Tender

  • 1. Create your pricing folders in the designated folder area
  • 2. Navigate to the “Groups” area to create a new group. Give the group a name, start date and optional end date, then save.
  • 3. Navigate to the “Permissions” tab and set the groups permissions.
  • 4. Navigate back to the “Groups” tab to invite users to the group. Select the “New User” tab and add the user’s first name, last name and email address. Alternatively, search for the user under “All Users“. This will add the user to the group, with the permissions you have selected.

How do I register to recieve automatic emails regarding project activity?

eProject has an automated email notification system where you can subscribe to receive emails regarding specific project activity.

  • 1. Click on the red check mark at the top of the file directory. This will show a series of check marks in the top root of the project and in each folder when expanded.
  • 2. To subscribe to notifications for the whole project (ex. I want to be notified every time a file is uploaded), select the appropriate criteria under the root of the project. To change the criteria for a specific folder, expand the folders and choose the folder check mark you would like to edit the notifications for.
eProject Technical Support

“Fantastic staff—thank Tony and Bruce. Love the eProject service with Bruce.”

Iredale Group Architecture

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Request for Information



TR Trades Reproduction Ltd.

1744 West 4th Avenue, Vancouver BC
604.736.4571
digital@trtrades.com

Mon to Thurs 8am - 7pm
Friday 8am - 5:30pm
Saturday 9am - 4pm
After hours printing available!

“McKenzie is always eager to respond and help. Great customer service as always!”
Smart Design Group

McKenzie

Account Manager

McKenzie joined the TR team with a solid foundation of experience in the print industry. His career began in production, where he developed his skills in maintenance, operations and finishing. Quickly recognized for his talent, initiative and charisma, McKenzie was promoted to Production Lead. At the helm of the production team, he proved a natural leader and infected the team with his positivity and work ethic.

After building his knowledge leading the production team, McKenzie progressed into the Sales department, honing his sales skills under the leadership of Carla Duncan and TR’s customer focused approach. His natural penchant for customer service and dedication to quality assurance proved an ideal fit for the TR sales team where McKenzie now functions as Account Manager.

Never one to rest on his laurels, McKenzie enhanced his knowledge with sales courses at BCIT and can regularly be seen applying his skills throughout the shop. Don’t be surprised to find him supporting the finishing department, assisting clients at the front desk, or onsite ensuring installations surpass customer expectations.

Also goes by: Mac

Interesting fact about McKenzie: he can be found on Wikipedia

Best described in three words as: loyal, funny, and stubborn

Cannot live without: his back massager

Quote to live by: “When you look at someone through rose-coloured glasses, all the red flags just look like flags” – Wanda the Owl

“Bruce has always provided excellent customer service.”
InterCAD Services Ltd.

Bruce

CAD & eProject Manager

When you meet Bruce you automatically know he is a seasoned professional in the reprographics industry. Starting out as a driver for Hughes Owens Printing in 1978, he eventually transitioned to Trimen Blueprinting where he acted as a reprographics technician for 13 years. With the onset of the digital era in 2000, TR Trades hired Bruce as CAD Manager. Since then he has been an invaluable asset to the company and anyone who has questions regarding CAD plotting. When Bruce is not overseeing others in the CAD department, he spends countless hours troubleshooting client issues, unearthing customer print errors, and providing eProject software support. He is regularly looked to for printing advice by both coworkers and clients.

Bruce is also well versed in troubleshooting onsite issues and participating in client presentations, having assisted Carla and TR sales staff in many client meetings. If you’re looking for a history lesson on the print industry or if you want to optimize your drawings for print, you’ll want to call on Bruce. Many may not know, but Bruce is a musician at heart! He originally studied engineering and math, eventually realizing it was not the career path he wished to pursue. Following this, Bruce went on to complete both a music program and a piano technician program through Douglas College. During his spare time, you’ll find him creating music or acting as a vocalist in several bands. When he is not playing the guitar and recording music, you can find Bruce tinkering around on one of his computers or watching hockey.

Also goes by: Stretch

Best described as: Humble

Favourite place in Vancouver: Minnekhada, Coquitlam

Guilty pleasure: Audio software

Favourite TV show: Hockey

Ideal meal: Mac & cheese (with ketchup)

Cannot live without: Music

Carla Duncan

President

Having worked in the family business since before she can remember, Carla has a natural talent for helping clients reach their printing goals. Always an advocate for education, Carla completed the Marketing Management course at Kwantlen Polytechnic University and then obtained a degree in Business Administration from Simon Fraser University with a double major in Management Technology and Human Resources. And all of this is in addition to sales and marketing courses at BCIT!

Combining her extensive education with a lifetime of experience, Carla is a driving force behind the success of TR Trades. On a daily basis, she can be found anywhere in the shop, always striving to enhance client satisfaction. Her familiarity with our systems, equipment, and services make her uniquely capable of ensuring clients benefit from every possible way that TR Trades can help businesses grow.

Favourite place in Vancouver: None. She would rather be off the grid camping!

During her free time you can find her: riding her atv or dirtbike, camping in the wild, fishing off the West Coast, fishing in a river, or in her garden.

Ideal meal: steak and double stuffed potatoes

What gets her motivated in the morning: coffee and coming to work!

Contact Me

“If you’re looking for an alternative option to your current print supplier, please call my cell at 604.376.7803. I would love to speak with you about how we can help your business.

604.736.4571 x 121