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Welcome to eProject. T.R. Trades Reproduction Ltd. (“T.R. Trades”) maintains the eProject website as a service to our customers. By using eProject you acknowledge and accept these terms and conditions, as stated at the time of such use, including the limitation of T.R. Trades’ liability as set out herein. If you do not agree to the terms and conditions as specified below, you must not access or use in any manner eProject or any of the affiliated or otherwise referenced materials or documentation.

T.R. Trades reserves the right to modify, change, replace or revoke these terms and conditions, at its sole discretion, and without prior notice.

T.R. Trades is a British Columbia company wholly owned and operated within the province of British Columbia, Canada. By using eProject you agree that any such usage, or any matters arising from the use shall be subject to the laws of British Columbia and Canada. In addition, the courts of British Columbia, Canada shall have exclusive jurisdiction over matters relating to the use of eProject, or any ancillary action that may be derived thereof.

Each user is provided with a unique username and password in order to be able to access eProject or any ancillary services. You are responsible for maintaining the confidentiality of your account access. T.R. Trades assumes no responsibility or liability for any usage of eProject by means of a valid username or password. T.R. Trades does not monitor eProject for any unauthorized access, and as a result assumes no liability or responsibility for any action or event that may result from any unauthorized access.

T.R. Trades reserves the right to suspend, modify or otherwise terminate the access of any user of eProject at its sole discretion and without prior notice, and shall not be liable for any damages that may result from such termination of access.

THE USE OF EPROJECT IS ENTIRELY AT YOUR OWN RISK. T.R. TRADES DOES NOT GUARANTEE THE COMPLETENESS, ACCURACY OR TIMELINESS OF ANY INFORMATION ON EPROJECT, AND IS NOT LIABLE FOR ANY DAMAGE OR ACTION THAT MAY RESULT FROM THE USE OF EPROJECT OR OFANY FILES OR OTHER DOCUMENTATION LOCATED ON EPROJECT. T.R. TRADES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO EPROJECT OR ITS CONTENTS. YOU HEREBY RELEASE AND HOLD T.R. TRADES HARMLESS FROM ANY ACTION THAT MAY RESULT FROM YOUR USE OF EPROJECT, INCLUDING, WITHOUT LIMITATION, FROM THE UNAVAILABILITY OF INFORMATION SUBMITTED TO EPROJECT.

T.R. Trades does not guarantee that access to eProject will be uninterrupted or otherwise always available. T.R. Trades does not guarantee that information, files, data or any other items you upload to eProject will be available or complete, and may delete or otherwise remove, at its sole discretion, any such items uploaded to eProject.

T.R. Trades is not responsible for any damage, liability or other action that may arise from the use of eProject by a user including, but not limited to, actions brought by a third party for incomplete or inaccurate data on eProject.

You agree to defend, indemnify and hold harmless T.R. Trades, its affiliates and licensors and their respective officers, directors, employees, contractors, agents, licensors and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) resulting from your violation of theseterms and conditions or your use of eProject and the information on eProject.

In using eProject you agree that you may not access, modify, reproduce or otherwise use any information on eProject for which you do not have permission. In the event that you should gain such access, you must notify T.R. Trades immediately of such an occurrence.

T.R. Trades has instituted means to restrict access to eProject, including but not limited to unique usernames and passwords. In using eProject, you agree not to circumvent, or otherwise attempt to circumvent, any such access restrictions. Any such circumventing or attempting to circumvent such access restrictions may result in your access to eProject being immediately terminated without prior notice, and may result in you being subject to damages. You are responsible for notifying T.R. Trades of any breach of security that you encounter, suspect or may otherwise observe.

T.R. Trades does not require you to submit personal information for the use of and access to eProject. T.R. Trades does not collect personal information as a result of your access to eProject. T.R. Trades complies with all applicable laws with respect to privacy in British Columbia, and will not sell or otherwise make available to any other party (except where required by law) your private information. T.R. Trades cannot guarantee that data you submit to eProject in the form of files or any other means of data transmission if it contains personal or private information will remain secure and private. Any information you upload to eProject will be deemed not to be confidential, and you should not upload any material that you consider to be confidential.

Use of eProject may result in the collection of non-personal data, such as the web browser used in submitting files, the length of time such files took to transmit, the amount of time a user spent on eProject, as well as other information. Such information may be recorded through the use of a “cookie” on the hard disk of your computer or digital storage means. You agree, in accessing eProject, to the use of cookies as part of such access.

The use of eProject is subject to acceptable use. In using eProject you agree not to upload, download, or otherwise transmit any data which may be, but not limited to, illegal, defamatory, of a pornographic nature, injurious, or the like. Any such use of eProject which includes such material may result in the immediate termination of your access to eProject without prior notification, and may result in you being subject to damages.

By using eProject you agree that you are authorized to do so, and that you are legally entitled to any information or data you transmit to or from eProject. eProject may not be used for any purpose which would be, but not limited to, illegal, slanderous, an invasion of privacy, or would otherwise be injurious to the rights of any party.

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“McKenzie is always eager to respond and help. Great customer service as always!”
Smart Design Group

McKenzie

Senior Account Manager

McKenzie joined the TR team with a solid foundation of experience in the print industry. His career began in production, where he developed his skills in maintenance, operations and finishing. Quickly recognized for his talent, initiative and charisma, McKenzie was promoted to Production Lead. At the helm of the production team, he proved a natural leader and infected the team with his positivity and work ethic.

After building his knowledge leading the production team, McKenzie progressed into the Sales department, honing his sales skills under the leadership of Carla Duncan and TR’s customer focused approach. His natural penchant for customer service and dedication to quality assurance proved an ideal fit for the TR sales team where McKenzie now functions as Account Manager.

Never one to rest on his laurels, McKenzie enhanced his knowledge with sales courses at BCIT and can regularly be seen applying his skills throughout the shop. Don’t be surprised to find him supporting the finishing department, assisting clients at the front desk, or onsite ensuring installations surpass customer expectations.

Also goes by: Mac

Interesting fact about McKenzie: he can be found on Wikipedia

Best described in three words as: loyal, funny, and stubborn

Cannot live without: his back massager

Quote to live by: “When you look at someone through rose-coloured glasses, all the red flags just look like flags” – Wanda the Owl

“Bruce has always provided excellent customer service.”
InterCAD Services Ltd.

Bruce

CAD & eProject Manager

When you meet Bruce you automatically know he is a seasoned professional in the reprographics industry. Starting out as a driver for Hughes Owens Printing in 1978, he eventually transitioned to Trimen Blueprinting where he acted as a reprographics technician for 13 years. With the onset of the digital era in 2000, TR Trades hired Bruce as CAD Manager. Since then he has been an invaluable asset to the company and anyone who has questions regarding CAD plotting. When Bruce is not overseeing others in the CAD department, he spends countless hours troubleshooting client issues, unearthing customer print errors, and providing eProject software support. He is regularly looked to for printing advice by both coworkers and clients.

Bruce is also well versed in troubleshooting onsite issues and participating in client presentations, having assisted Carla and TR sales staff in many client meetings. If you’re looking for a history lesson on the print industry or if you want to optimize your drawings for print, you’ll want to call on Bruce. Many may not know, but Bruce is a musician at heart! He originally studied engineering and math, eventually realizing it was not the career path he wished to pursue. Following this, Bruce went on to complete both a music program and a piano technician program through Douglas College. During his spare time, you’ll find him creating music or acting as a vocalist in several bands. When he is not playing the guitar and recording music, you can find Bruce tinkering around on one of his computers or watching hockey.

Also goes by: Stretch

Best described as: Humble

Favourite place in Vancouver: Minnekhada, Coquitlam

Guilty pleasure: Audio software

Favourite TV show: Hockey

Ideal meal: Mac & cheese (with ketchup)

Cannot live without: Music

Carla Duncan

President

Having worked in the family business since before she can remember, Carla has a natural talent for helping clients reach their printing goals. Always an advocate for education, Carla completed the Marketing Management course at Kwantlen Polytechnic University and then obtained a degree in Business Administration from Simon Fraser University with a double major in Management Technology and Human Resources. And all of this is in addition to sales and marketing courses at BCIT!

Combining her extensive education with a lifetime of experience, Carla is a driving force behind the success of TR Trades. On a daily basis, she can be found anywhere in the shop, always striving to enhance client satisfaction. Her familiarity with our systems, equipment, and services make her uniquely capable of ensuring clients benefit from every possible way that TR Trades can help businesses grow.

Favourite place in Vancouver: None. She would rather be off the grid camping!

During her free time you can find her: riding her atv or dirtbike, camping in the wild, fishing off the West Coast, fishing in a river, or in her garden.

Ideal meal: steak and double stuffed potatoes

What gets her motivated in the morning: coffee and coming to work!

Contact Me

“If you’re looking for an alternative option to your current print supplier, please call my cell at 604.376.7803. I would love to speak with you about how we can help your business.

604.736.4571 x 121