Careers

Exciting things are happening at TR Trades and we’re always seeking skilled professionals to join our talented team. If you have industry experience, are a customer-service superstar, and enjoy making people’s visions a reality, get in touch!

This position is aimed at a seasoned sales superstar who can confidently manage a large print territory. On a daily basis you will be building relationships with clients, attending sales meetings, actively pursuing new clients, and participating in lead generating activities.

 

Requirements:

 

  • Minimum two years’ experience working in sales within the digital print industry
  • 2+ years of phone and customer service experience (or equivalent)
  • Excellent closing skills
  • Candidate must be able to confidently quote and land jobs (based on previous industry knowledge)

Apply for Position

Applicants should have minimum 2 years’ experience in a reception or comparable role. A background in sales and the printing industry is also an asset. Candidates should possess professional mannerisms, industry knowledge, and the ability to articulately manage house accounts and walk-in clientele.

 

Candidates must be able to confidently quote and work in conjunction with an outside and inside team of sales experts. The appropriate candidate will be responsible for managing front counter walk-in traffic and coordinating jobs with the production and sales teams.

 

On a daily basis the Customer Service Representative will be responsible for:

 

  • Managing incoming jobs
  • Quoting small jobs
  • Managing pickups
  • Managing cash
  • Running small jobs on digital presses
  • Data entry on behalf of company and salesmen
  • Calling house accounts

Apply for Position

ABOUT US:
TR Trades has been a leading force in Vancouver’s printing industry since 1969. We specialize in providing high-quality printing solutions that cater to a diverse range of industries, including architecture, development, retail, and hospitality. Our mission is to deliver fast, reliable service while maintaining the highest standards in every product we print. Our commitment to innovation, sustainability, and superior customer service sets us apart as a trusted partner for businesses across British Columbia.

POSITION OVERVIEW:
We are seeking an energetic and motivated Business Development Representative (BDR) to join our dynamic team. As a BDR at TR Trades, you will be at the forefront of our business expansion efforts, driving growth by identifying and qualifying new sales opportunities. You will be the voice and face of TR Trades, responsible for connecting prospective clients with our expert sales team.

KEY RESPONSIBILITIES:
• Perform high-level discovery outbound calls to engage potential customers.
• Conduct thorough market research to identify key industry players aligned with our buyer personas.
• Establish and develop relationships with new business opportunities via cold calls, emails, social selling, and networking.
• Schedule appointments for sales representatives, ensuring a smooth handoff for qualified business opportunities.
• Work closely with sales, marketing, and customer service teams to ensure alignment with overall sales strategies.
• Travel as required to meet with clients and facilitate business growth.
• Leverage senior staff for training and professional development.

QUALIFICATIONS:
• Strong interpersonal skills with excellent verbal and written communication abilities.
• Ability to prioritize multiple projects and manage time effectively.
• A proactive and outgoing personality with a passion for connecting with new people.
• Proficiency in MS Office; familiarity with CRM systems is a plus.
• Minimum 1 year of experience in business development, sales, or promotional roles is preferred.
• Knowledge of business processes and sales techniques is an asset.
• High school diploma or equivalent required; a Bachelor’s degree is preferred.

WHY JOIN TR TRADES?
TR Trades is a small, family-owned business that is proudly woman-led. Established in 1969, we have been a staple in Vancouver’s community for decades. We take pride in our deep roots in the local community and our active participation in giving back. We offer a collaborative and innovative work environment where you will be empowered to think outside the box and contribute to our ongoing success. Join us and be part of a team that values sustainability, quality, and making a positive impact in the community.

 
Apply for Position

Principals only. Recruiters, please don’t contact this job poster.

All positions come with a top tier benefits package and advancement opportunities. Please submit your resume and any relevant material to carla@trtrades.com.

TR Trades is an equal opportunity employer. We thank all those who submit their resumes however only qualified applicants will be contacted.

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“McKenzie is always eager to respond and help. Great customer service as always!”
Smart Design Group

McKenzie

Senior Account Manager

McKenzie joined the TR team with a solid foundation of experience in the print industry. His career began in production, where he developed his skills in maintenance, operations and finishing. Quickly recognized for his talent, initiative and charisma, McKenzie was promoted to Production Lead. At the helm of the production team, he proved a natural leader and infected the team with his positivity and work ethic.

After building his knowledge leading the production team, McKenzie progressed into the Sales department, honing his sales skills under the leadership of Carla Duncan and TR’s customer focused approach. His natural penchant for customer service and dedication to quality assurance proved an ideal fit for the TR sales team where McKenzie now functions as Account Manager.

Never one to rest on his laurels, McKenzie enhanced his knowledge with sales courses at BCIT and can regularly be seen applying his skills throughout the shop. Don’t be surprised to find him supporting the finishing department, assisting clients at the front desk, or onsite ensuring installations surpass customer expectations.

Also goes by: Mac

Interesting fact about McKenzie: he can be found on Wikipedia

Best described in three words as: loyal, funny, and stubborn

Cannot live without: his back massager

Quote to live by: “When you look at someone through rose-coloured glasses, all the red flags just look like flags” – Wanda the Owl

“Bruce has always provided excellent customer service.”
InterCAD Services Ltd.

Bruce

CAD & eProject Manager

When you meet Bruce you automatically know he is a seasoned professional in the reprographics industry. Starting out as a driver for Hughes Owens Printing in 1978, he eventually transitioned to Trimen Blueprinting where he acted as a reprographics technician for 13 years. With the onset of the digital era in 2000, TR Trades hired Bruce as CAD Manager. Since then he has been an invaluable asset to the company and anyone who has questions regarding CAD plotting. When Bruce is not overseeing others in the CAD department, he spends countless hours troubleshooting client issues, unearthing customer print errors, and providing eProject software support. He is regularly looked to for printing advice by both coworkers and clients.

Bruce is also well versed in troubleshooting onsite issues and participating in client presentations, having assisted Carla and TR sales staff in many client meetings. If you’re looking for a history lesson on the print industry or if you want to optimize your drawings for print, you’ll want to call on Bruce. Many may not know, but Bruce is a musician at heart! He originally studied engineering and math, eventually realizing it was not the career path he wished to pursue. Following this, Bruce went on to complete both a music program and a piano technician program through Douglas College. During his spare time, you’ll find him creating music or acting as a vocalist in several bands. When he is not playing the guitar and recording music, you can find Bruce tinkering around on one of his computers or watching hockey.

Also goes by: Stretch

Best described as: Humble

Favourite place in Vancouver: Minnekhada, Coquitlam

Guilty pleasure: Audio software

Favourite TV show: Hockey

Ideal meal: Mac & cheese (with ketchup)

Cannot live without: Music

Carla Duncan

President

Having worked in the family business since before she can remember, Carla has a natural talent for helping clients reach their printing goals. Always an advocate for education, Carla completed the Marketing Management course at Kwantlen Polytechnic University and then obtained a degree in Business Administration from Simon Fraser University with a double major in Management Technology and Human Resources. And all of this is in addition to sales and marketing courses at BCIT!

Combining her extensive education with a lifetime of experience, Carla is a driving force behind the success of TR Trades. On a daily basis, she can be found anywhere in the shop, always striving to enhance client satisfaction. Her familiarity with our systems, equipment, and services make her uniquely capable of ensuring clients benefit from every possible way that TR Trades can help businesses grow.

Favourite place in Vancouver: None. She would rather be off the grid camping!

During her free time you can find her: riding her atv or dirtbike, camping in the wild, fishing off the West Coast, fishing in a river, or in her garden.

Ideal meal: steak and double stuffed potatoes

What gets her motivated in the morning: coffee and coming to work!

Contact Me

“If you’re looking for an alternative option to your current print supplier, please call my cell at 604.376.7803. I would love to speak with you about how we can help your business.

604.736.4571 x 121