Careers

About Us

Exciting things are happening at TR Trades and we’re always seeking skilled professionals to join our talented team. If you have industry experience, are a customer-service superstar, and enjoy making people’s visions a reality, get in touch!

Account Manager

This position is aimed at a seasoned sales superstar who can confidently manage a large print territory. On a daily basis you will be building relationships with clients, attending sales meetings, actively pursuing new clients, and participating in lead generating activities.

Requirements:

• Minimum two years’ experience working in sales within the digital print industry

• 2+ years of phone and customer service experience (or equivalent)

• Excellent closing skills

• Candidate must be able to confidently quote and land jobs (based on previous industry knowledge)

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Administrative Assistant & Receptionist

We are looking for a professional, confident, and highly communicative Administrative Assistant & Receptionist to join our dynamic team at our digital printing company! In this key role, you’ll be the first point of contact for customers and play an essential part in our operations, ensuring our clients receive excellent customer service.

Key Responsibilities:

• Greet and assist customers at the front counter

• Process customer payments and manage job pickups

• Make calls to clients for payment follow-ups

• Answer phones and assist clients with inquiries

• Quote fine art scanning and printing jobs

• Quote small incoming jobs and process incoming orders

• Process incoming orders accurately and efficiently

• Assist the sales force with collecting deposits and processing payments

• Schedule customer events and tours

• Organize staff and client events

• Data entry and sending files to clients

• Update customer job instructions and coordinate jobs with production staff

Minimum Requirements:

• Fluent spoken and written English

• At least 2 years of Canadian work experience

• Minimum 2 years of experience in a similar role

• Experience in the printing industry (Digital Printing)

• Proficient in computer use and email communication

• Experience with Adobe Suite (Photoshop, Illustrator, etc.)

• Understanding of digital graphics and digital files

• Professional demeanor with excellent communication skills

• Ability to confidently handle customer interactions

Compensation & Benefits:

• Full benefits after 3 months

• Onsite coffee and drinks

• Employee outings and monthly team lunches

• Positive team environment

• RRSP contribution plan

• Flexible time off

Work Hours:

• Monday to Friday, 9:00 AM – 6:00 PM

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Customer Service Representative

Applicants should have minimum 2 years’ experience in a reception or comparable role. A background in sales and the printing industry is also an asset. Candidates should possess professional mannerisms, industry knowledge, and the ability to articulately manage house accounts and walk-in clientele.

Candidates must be able to confidently quote and work in conjunction with an outside and inside team of sales experts. The appropriate candidate will be responsible for managing front counter walk-in traffic and coordinating jobs with the production and sales teams.

On a daily basis the Customer Service Representative will be responsible for:

• Managing incoming jobs

• Quoting small jobs

• Managing pickups

• Managing cash

• Running small jobs on digital presses

• Data entry on behalf of company and salesmen

• Calling house accounts

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Business Development Representative (BDR)

About us:

TR Trades has been a leading force in Vancouver’s printing industry since 1969. We specialize in providing high-quality printing solutions that cater to a diverse range of industries, including architecture, development, retail, and hospitality. Our mission is to deliver fast, reliable service while maintaining the highest standards in every product we print. Our commitment to innovation, sustainability, and superior customer service sets us apart as a trusted partner for businesses across British Columbia.

Position overview:

We are seeking an energetic and motivated Business Development Representative (BDR) to join our dynamic team. As a BDR at TR Trades, you will be at the forefront of our business expansion efforts, driving growth by identifying and qualifying new sales opportunities. You will be the voice and face of TR Trades, responsible for connecting prospective clients with our expert sales team.

Key Responsibilities:

• Perform high-level discovery outbound calls to engage potential customers.

• Conduct thorough market research to identify key industry players aligned with our buyer personas.

• Establish and develop relationships with new business opportunities via cold calls, emails, social selling, and networking.

• Schedule appointments for sales representatives, ensuring a smooth handoff for qualified business opportunities.

• Work closely with sales, marketing, and customer service teams to ensure alignment with overall sales strategies.

• Travel as required to meet with clients and facilitate business growth.

• Minimum two years’ experience working in sales within the digital print industry

• Leverage senior staff for training and professional development.

Qualifications:

• Strong interpersonal skills with excellent verbal and written communication abilities.

• Ability to prioritize multiple projects and manage time effectively.

• A proactive and outgoing personality with a passion for connecting with new people.

• Proficiency in MS Office; familiarity with CRM systems is a plus.

• Minimum 1 year of experience in business development, sales, or promotional roles is preferred.

• Knowledge of business processes and sales techniques is an asset.

• High school diploma or equivalent required; a Bachelor’s degree is preferred.

WHY JOIN TR TRADES?

TR Trades is a small, family-owned business that is proudly woman-led. Established in 1969, we have been a staple in Vancouver’s community for decades. We take pride in our deep roots in the local community and our active participation in giving back. We offer a collaborative and innovative work environment where you will be empowered to think outside the box and contribute to our ongoing success. Join us and be part of a team that values sustainability, quality, and making a positive impact in the community.

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Principals only. Recruiters, please don’t contact this job poster.

All positions come with a top tier benefits package and advancement opportunities. Please submit your resume and any relevant material to carla@trtrades.com.

TR Trades is an equal opportunity employer. We thank all those who submit their resumes however only qualified applicants will be contacted.