Ordering Made Easy
TR Trades’ online order system, Direct FTP, is the most efficient way to send instructions and files for printing.
Direct FTP was developed as an easy to use online ordering system that allows clients to log in and submit an order from any computer with an Internet connection. It has replaced email orders and old Repro Desk technology. TR Trades’ Direct FTP form is easy to complete with convenient drop down menus for paper selection, size, format, delivery options, etc.
Uploading files is as easy as clicking the browse button at the bottom of the page and selecting the files to upload from your computer. No file is too big!
Once our system has received an order the sender will automatically receive a copy of the order form with a voucher number for tracking or reprinting purposes. This gives the sender the opportunity to verify that no errors were made while placing the order and confirms the order has been received by TR Trades production team.
“Trades has been our large-format printing supplier for the past two years and has consistently met our delivery deadlines. We are very happy with their service. Carla and her entire team (from delivery, to production, to customer service) are very RESPONSIVE. They treat our orders both small and large with professionalism and urgency. Rather than blindly printing what files are submitted, they take the time to review our documents and will contact us to clarify details or to offer suggestions for improving print quality. When dealing with tight timelines, we feel fortunate to be working with Carla and her team of dedicated staff to help us deliver a quality print set for our clients.”
Elaine Chong (Applied Engineering Solutions Ltd)
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